Our Services
Compassionate, nurse-led home care tailored to support independence, safety, and peace of mind.
All Services
Services at NovaLife Healthcare
NovaLife Healthcare provides regulated and non-medical services delivered by trained caregivers and healthcare professionals, guided by individualized care plans.
Personal Care Services | NovaLife EngageCare
Palliative Support Care
Pre- and Post-Surgical Support
Family Support
Medication Support and Reminders
Companionship Services
Assistance With Outings
Exercise and Mobility Support
24-Hour Care
Meal Preparation
Respite Care
RPN / RN Services
Individualized Services
House Cleaning Services
Personal Care Services | NovaLife EngageCare
At NovaLife Healthcare, our NovaLife EngageCare philosophy redefines the experience of personal support at home. Rooted in respect and guided by clinical expertise, this distinctive approach ensures that individuals of all ages receive care that is compassionate, personalized, and empowering.
Unlike conventional models of home care that often “do for,” NovaLife EngageCare is built upon the principle of “doing with.” We believe meaningful care preserves autonomy. By encouraging participation wherever possible, we help clients maintain independence, strengthen confidence, and retain a sense of purpose in their daily routines.
Our comprehensive personal care services include:
Assistance with bathing and personal hygiene
Grooming and oral care support
Safe, attentive assistance throughout the day — from rise to rest
Every interaction is delivered with discretion, professionalism, and an unwavering commitment to dignity. Through thoughtful support and attentive presence, we create an environment where comfort, safety, and self-worth are never compromised.
Palliative Support Care
At NovaLife Healthcare, we provide compassionate palliative support for individuals facing life-limiting illnesses, with a steadfast focus on comfort, dignity, and emotional well-being. During these profoundly personal moments, our role is to ensure that care remains gentle, respectful, and centred on the wishes of both the individual and their family.
Working collaboratively with families, physicians, nurses, and other healthcare professionals, we deliver thoughtful support in alignment with the established care plan. Our services may include meaningful companionship, attentive comfort measures, and sensitive assistance with daily activities — always provided with discretion, empathy, and clinical awareness.
We understand that palliative care is not solely about managing physical needs; it is about preserving peace, honouring life, and supporting families with reassurance and grace. At NovaLife Healthcare, we remain present not only as caregivers, but as trusted partners during life’s most delicate transitions.
Pre- and Post-Surgical Support
NovaLife Healthcare provides comprehensive support before and after surgical procedures, ensuring a safe and confident transition from hospital to home. Our services are thoughtfully designed to promote recovery, reduce risk, and offer reassurance during a period that often requires heightened attention and care.
Pre-operative assistance may focus on preparation, mobility support, and ensuring a secure home environment. Following surgery, our team supports clients with safe movement, assistance with daily activities, and adherence to post-operative instructions as directed by healthcare providers.
We work in collaboration with physicians, surgeons, and allied health professionals to ensure continuity of care. Any clinical tasks requiring regulated expertise are performed exclusively by qualified, licensed professionals, reflecting our unwavering commitment to safety, compliance, and professional integrity.
At NovaLife Healthcare, recovery is approached not only with clinical diligence, but with compassionate presence — helping individuals regain strength, confidence, and independence at their own pace.
Family Support
At NovaLife Healthcare, we recognize that exceptional care extends beyond the individual — it embraces the entire family. We actively encourage families and caregivers to remain engaged, informed, and confident throughout the care journey.
Open communication is central to our approach. We welcome ongoing dialogue regarding care concerns, changes in condition, or evolving service needs, ensuring that support remains responsive and aligned with each client’s circumstances.
Our team remains readily accessible to answer questions, offer professional guidance, and assist with care coordination in collaboration with healthcare providers when required. Through transparency, partnership, and clinical oversight, we strive to deliver not only quality care, but clarity and reassurance for those who matter most.
At NovaLife Healthcare, families are not observers in the process — they are valued partners in achieving the best possible outcomes.
Medication Support and Reminders
At NovaLife Healthcare, client safety and professional integrity remain paramount.
Our companion caregivers provide gentle medication reminders only, offering timely prompts to support adherence to prescribed regimens. They do not administer medications or perform clinical tasks.
All medication administration, medication preparation, and clinical treatments are carried out exclusively by a Registered Nurse or a licensed healthcare professional, strictly in accordance with physician orders and established professional standards of practice.
This structured approach ensures both safety and regulatory compliance, while preserving the highest standards of care.
Companionship Services
At NovaLife Healthcare, companionship is regarded as an essential element of holistic well-being. Meaningful human connection plays a vital role in preserving emotional health, cognitive engagement, and overall quality of life.
Our companion care services are thoughtfully designed to provide social interaction, encouragement, and attentive presence. Support may include:
Warm, engaging conversation and meaningful interaction
Activities that promote mental stimulation and help reduce social isolation
Beyond the home, our caregivers may also provide dedicated supervision and companionship within hospitals, retirement residences, or long-term care settings, in accordance with facility policies and agreed service hours.
More than simply being present, our caregivers strive to cultivate moments of connection, comfort, and reassurance — ensuring that no individual feels alone during any stage of life.
Assistance With Outings
At NovaLife Healthcare, we recognize that meaningful engagement beyond the home is essential to overall well-being and independence.
Our caregivers may accompany clients on errands, medical appointments, and social engagements, providing attentive mobility support, navigational assistance, and reassuring companionship. Each outing is conducted in alignment with the individualized care plan, ensuring safety, comfort, and continuity of care at all times.
Through thoughtful support and professional presence, we help clients remain connected to their community with confidence and dignity.
Exercise and Mobility Support
Caregivers may assist with:
Gentle exercise activities
Range-of-motion exercises
Activities are performed only as directed by a healthcare provider or included in the care plan, and always within caregiver training and safety guidelines.
24-Hour Care
NovaLife Healthcare offers scheduled, extended, and 24-hour care services designed to provide continuous support and reassurance when it is needed most. Whether short-term or ongoing, our care plans are thoughtfully structured to ensure safety, comfort, and consistent oversight.
Based on a comprehensive assessment of individual needs and appropriate staffing arrangements, services may include a coordinated combination of personal care, companionship, household assistance, meal preparation, and attentive supervision.
Our approach ensures continuity, clear communication among caregivers, and seamless transitions between shifts — maintaining both clinical awareness and compassionate presence at all times. Families can feel confident knowing that their loved ones are supported around the clock by a professional, dependable team committed to dignity and well-being.
At NovaLife Healthcare, 24-hour care is not simply about availability — it is about unwavering commitment, day and night.
Meal Preparation
At NovaLife Healthcare, we understand that proper nutrition is fundamental to health, strength, and overall well-being.
Our caregivers may assist with the preparation of simple, wholesome meals within the comfort of the client’s home. Care is taken to respect individual preferences, cultural considerations, and dietary restrictions as communicated by the client or healthcare provider.
By supporting balanced nourishment in a safe and familiar environment, we help promote comfort, independence, and sustained vitality.
Respite Care
At NovaLife Healthcare, our respite services offer family caregivers a trusted opportunity to rest, recharge, or attend to other responsibilities — knowing their loved ones remain fully supported.
We provide temporary, professional care that ensures continuity, safety, and the same high standard of attention and compassion that defines all NovaLife services.
By offering respite, we help families maintain balance and well-being, while individuals continue to experience meaningful support, engagement, and dignity in their daily lives.
Registered Practical Nursing / Registered Nurse Services
When nursing services are required, care is delivered by a Registered Practical Nurse (RPN) or Registered Nurse (RN) and may include:
Wound care and dressing changes
Catheter insertion and maintenance
Ostomy and colostomy care
Bowel programs
Oxygen therapy and oral suctioning
Enteral nutrition and tube feeding
Client assessments
Development, review, and evaluation of care plans
Medication administration and treatments, as ordered
Monitoring and documentation of client status
All nursing services are provided in accordance with professional and regulatory standards.
Individualized Services
If a requested service is not listed, NovaLife Healthcare will review the request, assess feasibility, safety, and scope, and determine whether it can be incorporated into the care plan or if alternative arrangements are required.
House Cleaning Services
NovaLife Healthcare offers professional house cleaning services delivered through a dedicated cleaning team specializing in residential maintenance. These services are designed to uphold a hygienic, organized, and welcoming living environment while allowing clients to focus on their health and daily well-being.
Service frequency may be arranged weekly, monthly, or on an occasional basis, depending on individual needs and availability.
By coordinating trusted cleaning support, we help ensure that every home we serve remains a place of comfort, dignity, and peace of mind.
Holistic Care Guided by Nursing Leadership
Compassion | Integrity | Excellence | Respect & Dignity | Collaboration | Innovation